PRIVACY POLICY
Your personal information and its protection is of paramount importance to the entire team at REMO Soccer LLC. We respect your privacy rights and take the collection, storage, and sharing of your private information seriously.
By using our website (https://remosoccer.com), you are explicitly accepting the guidelines of our Privacy Policy (outlined in detail below) regarding the collection, storage, and sharing of your personal information. If you do not accept any or all of the terms in this Privacy Policy, please do not access, browse, register for, or otherwise use this website. We thank you for your cooperation and understanding.
WHO WE ARE
REMO Soccer LLC is dedicated to providing soccer enthusiasts with high-quality equipment and training resources. We are proudly based in the United States and conduct business domestically and internationally. Our team is available Monday through Friday between the hours of 9 a.m. and 5 p.m. EST, ready to assist you. Reach out to us by emailing us at [email protected] or by submitting an online contact form through our website.
THIS WEBSITE
The official REMO Soccer LLC website (https://remosoccer.com) is owned and operated by REMO Soccer LLC and our relevant team members. The website’s primary function is to provide detailed information on our products, as well as advertising and selling these products. This Privacy Policy outlines how REMO Soccer LLC collects, uses, distributes, and protects any personal information you provide while visiting our official website.
Information We Collect
Information You Give Us
Email Subscription: When you first visit remosoccer.com, you may receive a pop-up message asking if you’d like to subscribe to our email services to receive marketing collateral. This action is 100% voluntary. The information you willingly provide to us includes: First Name and Email Address.
Account Creation: To complete a purchase and/or take advantage of promo codes, you must create an online account for https://remosoccer.com. Information collected during account creation includes: Username, Password, First Name, Last Name, Email, Mailing Address, and Primary Phone Number. You can also voluntarily provide: Company Name, Website, and a Secondary Phone Number.
Making A Purchase: Upon checkout, we collect the following information: Promo Code (if applicable), Shipping State, Shipping Method, Billing Information, and Payment Details. Please note that the payment details, including Card Type, Card Number, and Expiration Date, are accessible to our team members. The card Security Code is not accessible to our team members and is stored securely.
Automated Information Collected
Third-Party: REMO Soccer LLC reserves the right to utilize outside third-party services, such as Google Analytics, Facebook Analytics, and other data collection methods. All information collected using these third parties includes but is not limited to; IP address, time spent on a page, pages visited, products viewed, products purchased, access method, general interests, other public pages liked or followed, and publicly shared information such as gender, age, and/or birthdate.
How and Why We Collect Personal Information
Personal information collected via our official website (https://remosoccer.com) may be used by our team members and certain third-party services for the following reasons:
– Improving the online customer service experience
– Responding to any questions, comments, or feedback
– Contacting you regarding your potential product orders, our products, services, special deals, and more
– Shipping products to your preferred mailing address
– Auditing page visitors and conducting research and analysis to improve our website and services
– Developing new products or conducting product research
– Tailoring content so it is specific to your needs and interests
– Communicating with you regarding upcoming events, specials, surveys, or announcements
– Generating contests or promotions
How We Store Data
Any information you provide to us during the email subscription or account creation processes is stored in either our third-party platform or our internal operating system. No one other than REMO Soccer LLC team members or account managers has access to your personal data. REMO Soccer LLC does not buy, rent, loan, sell, or otherwise share your personal information with any non-affiliated organization.
How We Protect your Personal Information
Our official website utilizes HTTPS, ensuring your personal information is secure and protected from potential threats such as hackers. During the checkout process, we ensure your personal information is protected.
Communication Preferences
You may “unsubscribe” from our email communications at any time without any ramifications. This option can be found at the bottom of any email sent from a REMO Soccer LLC account.
If you no longer wish to maintain an active account on https://remosoccer.com, you may delete your account at any time.
Special Rules for Children
REMO Soccer LLC does not knowingly collect any information, personal or otherwise, from children under the age of 13. Children under the age of 13 MUST have parental consent to create an account on our website or opt-in to receive any email communications.
We strive to adhere to the Children’s Online Privacy Protection Act (“COPPA”) rules and guidelines. For more information regarding COPPA, its rules, FAQs, and tips for protecting your child’s online security, please visit this section of The Federal Trade Commission’s website: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule
Contact Us
For any questions, comments, or concerns regarding our Privacy Policy, please contact us via any of the following options:
By Mail: REMO Soccer LLC, [insert your mailing address here]
Email: [email protected]